Contact our client services team via email and we'll respond between 9:30AM - 5PM AEST, Monday to Friday.

Our team are available via phone between 9:30AM - 5PM AEST, Monday to Friday.

CAMILLA AND MARC

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Simply scroll to the bottom left-hand side of the website and enter your email under the 'Subscribe and Follow' section.

How do I sign up to the newsletter?

Technical

Do you ship internationally?

Do I need to pay additional duties or taxes?

Do you offer gift wrapping?

Is a signature required upon delivery of my order?

How much does shipping cost?

How long does delivery take?

Where is my order?

Why is my order stuck at New Zealand Customs?

My Order Is Delayed in U.S. Customs

Shipping & Delivery

Can I return a sale Item?

Do you accept returns on the Ovaries. Talk About Them. capsule collection?

When will my return be processed?

Can I exchange an item gifted to me by someone else?

I paid with a gift card, how do returns work?

I purchased something in store, can I return it online?

Has my return been processed?

I have received a faulty item, what should I do?

Can I return an item from a stockist?

Can I exchange an item?

How do I return an item?

What is your return policy?

Right of withdrawal (EU Customers)

Returns & Exchanges

Can I checkout as a guest?

I entered the wrong address, what do I do?

Can I cancel or change my order?

I'm missing part of my order, what do I do?

My order was canceled, why?

My order has been returned to sender. Can you help?

Order Issues

How do I find the correct size for me?

What fabric is the product made from?

Does CAMILLA AND MARC go on sale?

The product I want is out of stock, what do I do?

How can I contact your wholesale team?

Products & Stock

Will 100% of the Ovaries. Talk About Them. capsule proceeds go directly to research?

I have a promotion code, how do I use it?

10% Off Your First Full-Price Order

Can I use multiple methods of payment?

Which form of payments do you accept?

Do you offer Buy Now Pay Later Options?

Payment & Gift Cards

How do I reset my password?

How do I unsubscribe from the newsletter?

How do I create an account?

How do I edit my default shipping address?

What is CAMILLA AND MARC's Privacy Policy?

How do I care for my product?

Care & Repair

Where are your international boutiques located?

Boutique Enquiries

Our Approach

Our Packaging System

Sustainability

How do I sign up to the newsletter?Updated 3 months ago