CAMILLA AND MARC

<section id="isPasted"><p>If your order is over NZ $1,000, you will need to apply for your own Client Code directly with&#xA0;<a href="https://www.customs.govt.nz/business/import/lodge-your-import-entry/client-codes/" target="_self" style=" text-decoration: none;"><span style=" text-decoration: underline;">NZ Customs</span></a>.</p><p>The NZ rules are if an individual (or business) is importing or exporting goods worth more than NZ$1000, they will need a Client Code.&#xA0;</p><p>Once you have done this, you won&apos;t need to do this again for any order over $1,000.</p></section>

If your order is over NZ $1,000, you will need to apply for your own Client Code directly with NZ Customs. The NZ rules are if an individual (or business) is importing or exporting goods worth more than NZ$1000, they will need a Client Code. Once you

Why is my order stuck at New Zealand Customs?

Shipping & Delivery

Do you ship internationally?

Do I need to pay additional duties or taxes?

Do you offer gift wrapping?

Is a signature required upon delivery of my order?

How much does shipping cost?

How long does delivery take?

Where is my order?

My Order Is Delayed in U.S. Customs

Can I return a sale Item?

Do you accept returns on the Ovaries. Talk About Them. capsule collection?

When will my return be processed?

Can I exchange an item gifted to me by someone else?

I paid with a gift card, how do returns work?

I purchased something in store, can I return it online?

Has my return been processed?

I have received a faulty item, what should I do?

Can I return an item from a stockist?

Can I exchange an item?

How do I return an item?

What is your return policy?

Right of withdrawal (EU Customers)

Returns & Exchanges

Can I checkout as a guest?

I entered the wrong address, what do I do?

Can I cancel or change my order?

I'm missing part of my order, what do I do?

My order was canceled, why?

My order has been returned to sender. Can you help?

Order Issues

How do I find the correct size for me?

What fabric is the product made from?

Does CAMILLA AND MARC go on sale?

The product I want is out of stock, what do I do?

How can I contact your wholesale team?

Products & Stock

Will 100% of the Ovaries. Talk About Them. capsule proceeds go directly to research?

I have a promotion code, how do I use it?

10% Off Your First Full-Price Order

Can I use multiple methods of payment?

Which form of payments do you accept?

Do you offer Buy Now Pay Later Options?

Payment & Gift Cards

How do I reset my password?

How do I unsubscribe from the newsletter?

How do I create an account?

How do I sign up to the newsletter?

How do I edit my default shipping address?

What is CAMILLA AND MARC's Privacy Policy?

Technical

How do I care for my product?

Care & Repair

Where are your international boutiques located?

Boutique Enquiries

Our Approach

Our Packaging System

Sustainability

Why is my order stuck at New Zealand Customs?Updated 19 days ago